Privacy Policy

Last updated: 18 September 2026

Kastel Roofing ("we", "us") operates kastel.co.zw. This page explains what information we collect when you use the site, why we collect it, and the choices you have.

Information you give us

When you request a quote through our contact forms we collect your name, phone/WhatsApp number, optional email address, the service you are interested in, your message and any plans or photos you attach. We use this only to prepare your quote and to contact you about your enquiry. Quote requests are emailed to our office and are not sold or shared with third parties.

If you subscribe to blog updates we store your email address so we can send you new articles. Every email includes a way to unsubscribe, or you can contact us and we will remove you.

Information collected automatically

We use Google Analytics to understand how visitors use the site (pages viewed, approximate location, device type). Google Analytics sets cookies and processes data under Google's privacy policy. You can opt out with the Google Analytics opt-out add-on.

Our web server keeps standard access logs (IP address, browser, pages requested) for security and troubleshooting. Logs are retained for a limited period and then deleted.

Airtime Hunt promotion

If you take part in our Airtime Hunt promotion by signing in with Facebook, we receive your Facebook ID and public name solely to ensure fair participation. We do not post to your Facebook account and we do not share this data. See our data deletion instructions to have your participation records removed.

Cookies

The site uses a session cookie to protect our forms against abuse, and Google Analytics cookies as described above. No advertising cookies are set.

How long we keep your data

Quote requests are kept for as long as needed to provide the service you asked about and for our business records. Newsletter subscriptions are kept until you unsubscribe.

Your rights

You may ask us at any time to see, correct or delete the personal information we hold about you. Email info@kastel.co.zw or call +263 78 579 5215.

Contact

Kastel Roofing, 103 Africa House, 10th Ave / Fife St, Bulawayo, Zimbabwe.